Case Study Industry:
Challenge A new charity company had already started in a flexi office in London, housing six staff, including a senior executive and their investor. The client’s vision was rapid growth, but they were still building their business model, which included recruitment for hiring up to 25 staff over two/three years. The client expected expansion into a larger flexi type office for at least a year, followed by a more established office, within an institutional lease (5- or 10-year lease with break clauses to fit the client’s business). The client needed help with the business plan in relation to the size of the facility needed.
Solution We were taken on to help with the business plan in relation to the size of the facility needed. However, with our depth of experience, we assisted with the development of the charity both in the UK and internationally. Much of our focus was on the ability to recruit quality admin staff and inbound and outbound call centre staff, locally to wherever the location was thought best, with good access to the underground and overground London networks.
Results The client was able to expand into a larger flexi type office for at least a year, followed by a more established office, within an institutional lease (5- or 10-year lease with break clauses to fit the client’s business). The client was able to recruit quality admin staff and inbound and outbound call centre staff, locally to wherever the location was thought best, with good access to the underground and overground London networks. The client was able to build headcount projections over two/three and possible beyond. The client was able to look at the structure for staff who would likely be critical and essential to the business. With information, the client was able to take soundings on the ability to recruit, likely cost and benefit packages. The client was able to develop their business plan and goals, including their department structure office, meeting rooms and breakout/kitchen